Client support

24/7 support. A real person, every time.

Every current client gets a dedicated support line answered by a live human being, any time, day or night. No AI, no dial menus, no waiting for a callback.

Current clients: use the dedicated support number provided with your service
What to expect

Call, and a person picks up.

When something goes wrong in live operations, you shouldn't have to fight a phone tree. Our client support line connects you straight to a person who can help. The number is provided directly to each client when service begins.

  • Answered by a human, 24/7/365
  • Connected instantly, with no menus or hold queues to navigate
  • Issues escalated directly to the engineers who built your system

What we don't do

  • No AI or chatbots. You speak with a real person.
  • No dial menus. No "press 1 for…", ever.
  • No after-hours voicemail. Nights, weekends, and holidays included.
Who we support

How to reach support.

The 24/7 line is reserved for current clients. Everyone else, including people using the apps we build, can reach our support team by email.

Current clients

Call your dedicated 24/7 support line for outages, urgent bugs, access problems, or anything affecting your operation.

App users

Help signing in, using features, or with an order, device, or account? Email contact@entrepai.com.

Privacy & accounts

Data access or account deletion requests. See our Privacy Policy.

Other ways to reach us

Email and mail.

For app support, non-urgent questions, feature requests, or anything you'd like in writing, email us and we'll respond within one business day.

Client support line
24/7, provided directly to current clients
Mail
Entrepai LLC
254 Chapman Rd, Ste 208 #17868
Newark, DE 19702, USA

Helpful to have ready

What should I have ready when I contact support?

Your company or the app name, a short description of the problem, and when it started. For device issues, your phone model and app version help.

How do I delete my account in an app?

Where available, use the account deletion option in the app's settings. You can also email us and we'll process the request.

I'm not a client yet. Can I use the support line?

The 24/7 support line is for current clients only. We are not accepting new clients at this time, but you can join our waiting list.